Refund Policy

Because of product nature, all sales are final once shipped.

Damaged or defective items

If your shipment arrives damaged or defective, contact support within 7 days of delivery with photos and your order number. We will replace the item or issue a refund.

Lost packages

If tracking shows no movement for 10+ business days, contact support and we'll open a carrier claim.

Cancellations

Orders can be cancelled before shipment for a full refund. Email support with your order number.

Research Use Only. Not for human or veterinary consumption.